terms
you may want to know
(source: Carter McNamara,
MBA, PhD)
It's easy to become
confused about these terms: advertising, marketing, promotion, public
relations, publicity, and sales - These terms are often used interchangeably.
However, they refer to different -- but similar activities. Some basic
definitions are provided here just to make sure we're all on the same
page.
• An Example of the Definitions
in use:
The following example may help to make the six concepts below it
a little more clear -
"... if the circus is coming to town and
you paint a sign saying 'Circus Coming to the Fairground Saturday', that's
advertising. If you put
the sign on the back of an elephant and walk it into town, that's promotion.
If the elephant walks through the mayor's flower bed, that's publicity.
And if you get the mayor to laugh about it, that's public
relations." If the town's citizens go the circus,
you show them the many entertainment booths, explain how much fun they'll
have spending money at the booths, answer their questions and ultimately,
they spend a lot of money at the circus, that's sales.
(example is from "Promoting Issues and Ideas" by M. Booth and
Associates, Inc.)
• Advertising
Advertising is bringing a product (or service) to the attention of potential
and current customers. Advertising is typically done with signs, brochures,
commercials, direct mailings or e-mail messages, personal contact, etc.
{Yes, orbit design can create any or all of these items for you}
• Promotion
Promotion keeps the product in the minds of the customer and helps stimulate
demand for the product. Promotion involves ongoing advertising and publicity
(mention in the press). The ongoing activities of advertising, sales and
public relations are often considered aspects of promotions. {yes, we
can provide a consultation to explore a promotional plan for you}
• Marketing
Marketing is the wide range of activities involved in making sure that
you're continuing to meet the needs of your customers and getting value
in return. These activities include market research to determine, for
example, what groups of potential customers exist, what their needs are,
which of those needs you can meet, how you should meet them, etc. Marketing
also includes analyzing the competition, positioning your new product
or service (finding your market niche), pricing your products and services,
and promoting them through continued advertising, promotions, public relations
and sales. note: Advertising is but one aspect of marketing. {yes, we'll
be happy to chat with you about how marketing, in all it's manny facets,
can benefit you}
• Public relations
Public relations includes ongoing activities to ensure the company has
a strong public image. Public relations activities include helping the
public to understand the company and its products. Often, public relations
are conducted through the media, that is, newspapers, television, magazines,
etc. As noted above, public relations is often considered as one of the
primary activities included in promotions. {yes, we can help building
your visibility through public relations}
• Publicity
Publicity is you getting a mentioned in the media (tv, radio, newspaper,
magazine). clients usually have little control over the message in the
media, at least, not as they do in advertising. Regarding publicity, reporters
and writers decide what will be said, however design firms {like orbit!}
will often influence the direction and timing of a story with their efforts.
• Sales
Sales involves most or many of the following activities, including cultivating
prospective buyers (or leads) in a market segment; conveying the features,
advantages and benefits of a product or service to the lead; and closing
the sale or coming to agreement on pricing and services. {we can't do
the selling for you, that's your job, but we can create some knock out
sales materials that will get your potential customers to take notice
- and getting their attention is half the battle - then it's up to you
to close it!}
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